Effective Date: November 29, 2012
Depending on how you choose to interact with the Handstand Websites, we may collect personal information from you, for example your name, e-mail address, billing address, shipping address, phone number and credit card information. We may also collect other information (i) regarding your interaction with Handstand Websites; (ii) regarding your interaction with any Handstand mobile applications distributed or sold by Handstand, including any related third party mobile device and user information (collectively "Retail Apps"), or (iv) that you otherwise provide to us, including your use of Devices, purchase history and online browsing of products and services.TOC
We collect your personal information in an effort to provide you with a superior customer experience and, as necessary, to administer our business. It allows us to provide you with easy access to our products and services, with a particular focus on the items and programs that may be of most interest to you. For more information as to why we collect personal information, please see the section below entitled: "How do we use your personal information?"
Your personal information also allows us to communicate with you about special offers, promotions, and other marketing programs and news that may be of interest to you. You always have the opportunity to unsubscribe from promotional emails by following the instructions included in each marketing email or by changing your preferences in your "Handstand" account .TOC
As a general matter, you can browse on the Handstand Websites without submitting your personal information to us. However, there are a number of circumstances in which you may need to provide us with your personal information. The most common of these circumstances include:
For your convenience, we have provided a summary description of each of these circumstances below.
When you make a purchase or place an order in App or place an order online, you may need to submit personal information to us.
You must create a Handstand account using your email, Facebook or Twitter account to purchase or download eBooks, digital magazines, digital newspapers, digital journals and other periodicals, blogs, or other digital content ("Digital Content"), to complete your online order, to add annotations and participate in the online interactive community. To create any of these accounts, we may ask you to provide us with personal information. If you use your online account to make a purchase or download, we will use the personal information stored in your account and/or require you to input additional personal information, such as credit card information, to complete your order or download.
You may choose to submit an annotation or participate in our online interactive community. Because any information you choose to post will be available on the Internet, we can make no assurances that others will not use, or misuse, that information.
You may choose to submit personal information when you create a Handstand profile on a Handstand Website or in our Retail Apps.
When you contact customer service, we may ask you to provide, or confirm, personal information so that we can better serve you.
From time to time we may offer or provide new or additional Handstand Website or Retail App features and functionality. Such features or functionality may request or require you to submit personal information to us in order to use such feature or functionality.
There are circumstances in which we automatically receive and collect information from you. The most common sources of this information include:
For your convenience, we have provided a summary description of each of these circumstances below.
When you visit a Handstand Website, we automatically record information that your browser sends whenever you visit such Handstand Website. For example, we may receive and collect: the name of the domain and host from which you access the Internet; the Internet Protocol (IP) address of the computer you are using; the date and time you access the Handstand Website; and the Internet address of the website from which you linked directly to the Handstand Website. We use this information to monitor the usage of the Handstand Websites and as necessary for our business.
Browsers are typically set to create cookies automatically. You can choose to have your browser notify you when cookies are being written to your computer or accessed, or you can disable cookies entirely. If you disable cookies, however, you will not be able to place items in a Handstand shopping cart, and therefore you will not be able to place an order with us online. Also, by not using cookies, some Handstand Website features and services may not function properly.
Site Analytics: We may work with a third party service provider to help us better understand how you use the Handstand Websites. This third party service provider may place cookies on your computer to collect information. The information a third party service provider collects will tell us things like which search engine referred you to the Handstand Website, how you navigated around the Handstand Website, what you purchased and what traffic is driven by banner ads and emails. This information will help us to better serve you and provide you with more personalized information and product offerings. We will not allow any third party service provider to collect your credit card information, e-mail address or password information. A third party service provider may only use your personal information to perform services for us. A third party service provider is contractually required to maintain all of the information it collects and analyzes for us securely and in confidence. A third party service provider may not share your personal information with anyone else, or use it for any other purpose, except on an aggregate, non-personal basis.
By doing business with or interacting with Handstand, you consent to the use of the tracking technologies as described above.
To help us understand the effectiveness of certain of our communications and marketing efforts, we may use "message format" and "message open" sensing technologies that use pixel tags or clear GIFs (which are also called web beacons). These technologies allow us to know if your e-mail program is able to accept HTML e-mails and, if it is, to: (1) send you e-mails in that format; and (2) determine if you have opened our e-mail messages. For this purpose, we tie the pixel tags and clear gifs to personally identifiable information.
When you use our Retail Apps, we automatically collect information through the Device or Retail App when it is connected to the Internet. For example, we may receive and collect information concerning device registration, settings, usage, firmware version, search queries, downloads, sideloaded content, configuration, and or service information relating to any malfunction of the Device or Retail App.
In addition, to provide location-based services on Devices or through Retail Apps, Handstand and third party application providers may automatically collect geographic location information (including real-time geographic location) or other location-based information about you and your Device or other mobile device on which the Retail App is installed. This information may be used to provide certain device or application functionality or to offer, provide and improve products and services.
We may periodically collect personal information and other information about you from business partners, contractors and other third parties. This includes, but is not limited to, instances in which you affirmatively authorize third parties to provide us with information. Such information may be collected via, but not limited to, software applications that you download.
This information may be used for a number of purposes including sending postal mail and e-mail, fulfilling orders, removing repetitive or unnecessary information from customer lists, analyzing data, providing marketing support, customer authentication, providing search results and links (including paid listings and links), providing customer service , and processing credit card payments.
If you are visiting Handstand or a Handstand Website from outside the United States and provide us with personal information, please note that your personal information will be transferred, stored and processed within the United States. Additionally, Handstand may transfer your personal information to other countries, for example because a server or third party service provider is located there. The data protection and privacy laws of other countries, including the United States, may not afford you the same level of protection as those in your own country. Handstand will take appropriate steps to protect your information.
By doing business or interacting with Handstand, you are consenting to the transfer, storage, and processing of your personal information to and within facilities located in the United States and other facility locations selected by Handstand.TOC
Handstand uses your personal information to provide you with a superior customer experience at our stores and on and through the Handstand Websites and Retail Apps, and, as necessary, to administer our business. For example, we use your personal information to:
Protecting the privacy and security of your personal information is a priority at Handstand. Handstand DOES NOT SELL OR RENT YOUR PERSONAL INFORMATION TO THIRD PARTIES provided that your data may be transferred to or shared with a third party as part of a sale, merger, or acquisition of Handstand or one of its affiliates (see "Sales, Mergers, and Acquisitions" below).
Handstand shares your personal information with:
We take significant and appropriate security measures, including physical, technological and procedural measures, to help to safeguard your personal information and to prevent unauthorized access and disclosure. In addition, we use industry-standard technology, such as Secure Sockets Layer (SSL) encryption technology in the transmission of certain sensitive personal information, designed to prevent unauthorized persons from gaining access to your personal information, and, as technology develops, we intend to take additional measures to improve security.
We want you to feel confident whenever you visit us on the Handstand Websites or otherwise. While we are focused on the security of your personal information and follow strict standards, processes and procedures that are designed to protect your personal information, you must remember that the Internet is a global communications vehicle open to threats, viruses and intrusions from others and so we cannot promise, and you should not expect, that we will be able to protect your personal information at all times and in all circumstances.TOC
When you interact with Handstand in certain ways, you may be eligible to receive certain marketing-related and promotional communications as well as special offers (collectively "Promotional Communications") from Handstand that may include advertisements from third parties. The most common of these circumstances include:
Note for Community Users
Handstand provides you with the ability to access, correct, change or request deletion of the personal information in your community profile(s) at any time. We will respond to all access requests within 30 days. However, you cannot currently change your profile name although you may re-register and choose a new name. Please be advised that Handstand may archive information it collects on its community and visitors. Additionally, by participating in the Handstand online interactive community, and using Handstand's various interactive offerings, you agree to receive communications from Handstand, other users and moderators related to the provision of these services.
We will retain your information for as long as your account is active or as needed to provide you with services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.TOC
Except as noted below with respect to Minors: (i) our products and services are marketed for and directed towards purchase by adults or with the consent of adults; (ii) Individuals under the age of 18 ("Minors") are not permitted to use Handstand Websites or Retail Apps without the supervision of a parent or legal guardian; (iii) we do not knowingly collect or solicit personal information from children under the age of 13 or knowingly allow such persons to register for an online account or to post personal information on the Handstand Websites; and (iv) should we learn that someone under the age of 13 has provided any personal information to or on any of the Handstand Websites, we will remove that information as soon as possible.
Handstand does not permit Minors to create a master account with Handstand. If you are a parent or guardian believes your child under the age of 13 has submitted personal information or other information to Handstand without your consent, please contact info@Handstand-Inc.com. Once Handstand verifies that you are the parent or legal guardian, at your request, Handstand will promptly provide to you information regarding what, if any, personal information Handstand has collected about your child and how it has been used or shared. Handstand will, at your request, remove personal information about your child from its database and instruct our affiliates and third party partners to do the same. Handstand is committed to complying with all applicable laws and regulations regarding the collection, storage and use of personal information of children under the age of 13, including the Children's Online Privacy Protection Act of 1998.
You have the right to ask us not to use your personal information for direct marketing purposes. You also have the right to request a copy of the personal information that we hold about you and to have any inaccuracies rectified. Please note that, as permitted by law, we may charge a nominal fee for information requests and may require you to prove your identity. Following a request, we will use reasonable efforts to supply, correct or delete personal information about you in our files. Please address written requests and questions about this to info@Handstand-Inc.com. We will respond to all access requests within 30 days.
We may partner with third party distributors of advertisements to deliver advertisements about our products and services when you visit other websites across the Internet. These distributors of advertisements may place or access cookies on your computer which help us provide you with advertisements that are customized to your particular product preferences and improve the effectiveness of our marketing efforts. If you would like to learn more about the third party advertisers that may be aware of the fact that you visit Handstand Websites, and to understand your choices about having such advertisers' cookies turned off, please visit www.networkadvertising.org. Please note this does not opt you out of being served advertising. You will continue to receive generic ads.